Here is a collection of reviews by customers for our services.
We aim to please all our customers by providing the best cost efficient services possible. If you are happy with the service provided by us, please feel free to leave a comment below. Please also use a valid email address so we may thank you or reply to any comments you may give us. We hope to hear from you again soon!
17 thoughts on “What Our Customers Say”
Hi Alec
I just wanted to say a big thank you to you and your team yesterday, the lift and service was impeccable. Everything went smoothly and expertly carried out.
I know in this day and age we don’t get good feedback, just negative!!
Kind Regards
Dave
Hi Emma,
My dad and I met George this morning and we wanted to let you know he was a really lovely guy, he arrived early and waited outside until the appointment time, was very polite and answered all of our questions, he is a real asset to Terranova.
Please do pass on our thanks to him and our comments to his line manager and your Directors.
I look forward to receiving the quote in due course.
Many thanks
Kind regards
Sam
Hi Alec,
I know it has been a long time since we last spoke.
I am now finally in the process of moving my family back home to Australia.
I couldn’t leave without first dropping you a quick email to thank you, once again, for giving me my first opportunity in England nearly five years ago.
I have continued to follow what Terranova is up to and see you have extended the the fleet. Great!
… removed to protect personal privacy …
I really hope you and yours are doing well. I will always look back fondly at my time with Terranova.
I may work with towers now, but I still wear my Terranova hoodies with pride every day!
Cheers Alec!
Best Regards,
Alan
Hello and good morning Alec,
Yesterday the removal of the critical lift steam drum went very well thanks to using your Terex Demag 70 city crane.
Amazing crane, done very well and was perfect for the height restrictions that we had.
Your crane operator was first class and nothing was a problem for him, lovely man with a great work attitude.
Thank you Alec, for providing a great service we will be using you again for certain.
(WEBMASTER – see our web article for more on this critical lift)
I have used many crane companies and yet to find any that come close to the quality and service offered by Terranova. Fantastic job well done and thank you to all
I want to pass on my thanks to you for attending St Josephs, Mill Hill at such short notice this week.
Without your involvement, the situation could have turned out very differently. I am very grateful for your assistance with this urgent matter and for being able to call upon you so suddenly. The work was carried out with professionalism and under difficult conditions. Many thanks again
Just some positive feedback on the job.
Everyone involved in the job was very impressed with the skill care and attitude of your team. The steelworkers on the ground (and in the cherry pickers!) have gone back to their boss and requested, he use Terranova in future.
We don’t have that may cranes in, only one or two a year, but we’ve had our fair share of problems with missing paperwork and/ or disrespectful operators! So it was most refreshing to have the professionals on board.
Dave Roberts
Managing Director
Thanks to the team for the lift, all went smoothly.
Dear Alec,
Just a quick thank you for all the work your two guys did yesterday at Penn Croft. It was a foul day with the weather and there were some challenges with lifting the containers but they kept at it and never gave up. I am very grateful for their hard work and ideas. We tried to keep them supplied with hot drinks and gave them as much help as we could.
I have enjoyed working with your company.
Alec, I cannot speak highly enough of your lads, Carl, Dwayne and DJ Luck! You’ve been great, and the lads were an extension of that. Patient, supportive, professional. No hesitation in using you guys again. Thank you! We’re looking good to do the job again on Thursday {…}. The roofers were grafters {and} your boys were great with them! I can sleep easy tonight thanks to you guys. Have a great weekend.
Can you thank Gary for his stirling work on Saturday. He done a great job
The customer was well impressed
Thank Reeve also his help on the day .It’s a joy when i don’t have to worry about the people coming.
We would just like to say a big thank you to your company and all of your staff who were part of the basement installation at our property yesterday at our new build at Eydon, and also the previous guys just over 2 weeks before that.
Both sets of workers were extremely helpful, efficient and knowledgeable and made everything work smoothly throughout the build.
We would gladly recommend your services to everyone.
I would like to take a few minutes to thank you and your teams from drivers to fitters and office staff for all their help and support to me, Arena and our nationwide sites staff. The support we get from you all make our jobs a lot easier on a daily basis and knowing we have you at the end of the phone is a real godsend.
Just wanted to pass on my thanks to the entire team involved with the Building 85 Crane lift on Monday, the client was extremely satisfied with the skill and abilities of all involved.
I as always was very impressed with everyone and it was a pleasure to work with everyone on this project.
I just wanted to thank you and your team for the excellent services. All members of your team that were onsite in
September and this past week were true professionals and masters of their craft!!
Please relay my comments and gratitude to them.
We will definitely utilise your services in the future if we need them.
Once again many thanks
Just wanted to say thanks to you and the team for your work over at Star & Garter last week- you make a tricky job very easy! Much appreciated.
Good evening,
I used your company for the first time last week, I would like to say how delightful it was to deal with such a smoothly run company. Your crane driver was amazing, to be fair one of the better ones I have seen.